Terms & Conditions
Please see below my business details and information re returns and your right to a refund.
44 Meadow Way, LEEDS, LS17 7QZ
Despatch of items
Items will be packaged as stated in description or if not stated within appropriate packaging.
Items will be sent in jiffybag which may be recycled as I try to recycle where possible.
On receipt of funds from Paypal or BACS will despatch item within 2 working days. In the case of cheque payment it will be within 2 working days from clearance of cheque.
For personalised orders or commissions I will contact you to advise of despatch times as these items will obviously take longer.
Your right to cancel:
You have 7 days to cancel, from the day after receiving goods.
If you decide to cancel you must inform me by email of your cancellation.
You are responsible for returning goods to me and for the cost of return.
The item must be returned undamaged and in its original packaging (ie gift box/bag).
On receipt of returned item I will process a refund through Paypal, BACS or cheque, as appropriate to original payment method, including initial postage costs.
Please note this right to cancel does not apply to personalised or commissioned items, or earrings for pierced ears.
In the case of wrong or faulty items you should inform me of return of the item and I will refund item, postage and return costs on receipt of returned item.
Earrings for pierced ears, personalised & bespoke orders can only be refunded or exchanged if faulty.
All items are originals created by me. Please do not copy my designs, they are protected by copyright.
You are welcome to use images in blogs etc but please contact me first.